Writing
Working notes, experiments and thinking on AI, product and design.
The brief listed a dozen CCaaS integrations — Genesys, Five9, the usual roster. The implied task: build a data-upload flow. I didn't. Not because it wasn't needed, but because "how data gets in" isn't one problem. It's three completely different… more
In the interest of time, I made a 10-second motion poster. It fell flat. Nobody cared — and honestly, they were right. It had no story. So this time I went the other way. Claude helped me generate the script… more
Course three: "Prepare Data for Exploration." This is where it stopped being theory. Choosing data types, understanding bias and credibility in your sources, and — the unglamorous heart of the job — organizing and cleaning before you analyze anything. The… more
Course two done: "Ask Questions to Make Data-Driven Decisions." If the first course was about what analysts do, this one was about the part I underrated: asking the right question before you go looking for answers. Turns out a lot… more
Just finished "Foundations: Data, Data, Everywhere" — the first course in Google's Data Analytics series on Coursera. I came to this from an odd angle. Math degree, design career, and a marketing role where I keep bumping into the same… more