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Update on Claritel

Part of Contact Center Dialer

Update from our Co-Founder and CEO: Sarvesh Nigam on LinkedIn


πŸš€15 Million in April'26 , 32 New Clients, Quarter Old Organisation , CX Heads – Contributing and showing trust in Claritel.ai !! One Mission is Redefining Enterprise Customer Engagement.

From a ground-zero start-up to building enterprise-scale global infrastructure, this journey is accelerating faster than ever.

As a founder, moments like these are deeply meaningful.
πŸ“Š Closed the Last Year at 6 Million Revenue
πŸ“ˆ Order Booking of 15 Million (April 2026)
🎯 Targeting 200 Million in FY 2026–27
🀝 32 New Large Enterprises Onboarded.
βš™οΈ Successful Deployments Across Diverse Sectors
πŸ‘¨β€πŸ’» Scaled Tech Team from 0 to 20+ (Product Engineering & QA)

Today, we are proud to be working with leading organizations across:
Broking, Insurance, NBFCs, FinTec, E-commerce, HealthTech, BPOs, Logistics, Cyber Security, Consumer Durable, Jewellery Chains and EdTech

πŸ“ž BFSI Milestone
We have successfully completed the deployment of 1400 & 1600 Cloud Telephony Solutions for BFSI clients, strengthening our footprint in regulated, high-scale communication environments.

πŸ… Built on Trust & Compliance
We are now ISO 9001 & ISO 27001 certified, reinforcing our commitment to quality, security, and enterprise-grade reliability.

We also follow regular VAPT (Vulnerability Assessment & Penetration Testing), CIS benchmark scoring, and are actively preparing to be DPDPA-ready, ensuring a future-ready, privacy-first architecture for BFSI and regulated industries.

🌍 Expanding Beyond Borders
Now operational in Africa with leading partners including Safaricom & Vodacom
Live with a strong Channel Partner-Led Model
Actively building our footprint in the Middle East
Live with International Processes , supporting 24X7 Helpdesk , 7 days..

🏒 Strong Physical Presence
Product & Tech Office in Bengaluru β€” the Silicon Valley of India
Corporate Office in Mumbai β€” India’s Financial Hub

πŸ”₯ What’s Live:
Omni-Channel Dialer
Cloud Telephony
Agentic AI (Voice & WhatsApp Chatbots)

🧠 What’s Next:
AQMS (Advanced Quality Management System)
Post-Call Analysis
Speech Analytics
Agent Assist
Video Calling Solution (with KYC & OCR capabilities)

πŸ“’ Leadership Expansion
We shall be opening positions for Regional Directors – South & North India, as we scale our go-to-market presence and strengthen execution across regions.

We remain a young company, but with a clear purpose to redefine customer engagement through technology, intelligence, compliance, and scale.

Grateful to our customers, partners, and team for believing in the journey.

This is just the beginning.